Privacy Policy

This Privacy Policy explains how Charfleet Book Bindery collects, uses and protects any information that you provide when using this website.

We are committed to ensuring that your privacy is protected. Any personal information you provide will only be used in accordance with this policy.

This policy may be updated from time to time, so please review this page periodically.
Effective from: 25 May 2018

Overview

Protecting your data is a priority at Charfleet Book Bindery. We are committed to handling your information fairly, securely and in accordance with applicable laws.

This policy outlines how we collect and use your data when you interact with us online, whether via desktop or mobile.

We may use your information to:

  • Provide goods and services
  • Personalise your experience on our website
  • Manage your account (if applicable)
  • Verify your identity
  • Prevent and detect fraud or misuse
  • Contact you about products, offers or updates (with your consent)
  • Conduct market research to better understand customer needs
  • Manage customer service interactions
  • Comply with legal obligations

What We Collect

We may collect the following information:

  • Name and job title
  • Contact details, including email address
  • Demographic information such as postcode, preferences and interests
  • Information relevant to customer surveys or promotional offers

Marketing

With your consent, we may use your personal data to send you updates, offers and product information.

You can opt out of marketing communications at any time by:

Security

We are committed to keeping your information secure. Appropriate physical, electronic and managerial procedures are in place to safeguard and protect the data we collect online.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Understand how our website is used
  • Improve functionality and performance
  • Tailor content to your preferences

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

Links to Other Websites

Our website and social media channels may contain links to third-party websites. Once you leave our site, we do not have control over these external platforms and are not responsible for their privacy practices.

We recommend reviewing the privacy policies of any external sites you visit.

Controlling Your Personal Information

You have control over how your personal information is used.

You can:

  • Opt out of marketing when submitting forms
  • Withdraw consent at any time by contacting us

We do not sell, distribute or lease your personal data to third parties unless required by law or with your permission.

Access to Your Data

You have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections or updates
  • Request deletion of your data

To make a request, please contact:
webshop@charfleetbookbindery.com

Or write to:
Charfleet Book Bindery
Unit 20–21 Vole House
Thamesview Business Park
Fenttiman Road
Canvey Island
Essex SS8 0EQ
United Kingdom

Data Retention

We will only retain your personal data for as long as necessary for the purposes outlined in this policy.

Retention periods vary depending on the type of data, but we will not normally hold personal information for longer than six years.